How to proceed if you cannot log in

Not sure of your User Code?

The user code consists of an alphabetical letter and 5 or 8 digit number.
The code is sent to our customer as "user registration completion notifice" by e-mail or fax after the registration completion.
If you are not sure of your ID, you can receive the notification again by e-mail.
Please enter the registered e-mail address of the primary contact person and click Submit button.

e-mail address
primary contact person

Not sure of your password?

If you do not know your password, you can receive notification by e-mail.
Please enter the user code and email address of the primary contact person and click Submit button.
Please be aware that the notification is sent only to the registered e-mail address of the primary contact person.

Area
User Code
e-mail address
primary contact person

  • Information on user code and password is sent only to our registered primary contact person.
    Be sure to fill in the e-mail address of the primary contact person.
  • If you do not receive the e-mail, please contact us below.

    Forum 8 Version Up Center
    Mail: vc@forum8.co.jp
    TEL : +81-(0)3-6894-1888        FAX : +81-(0)3-6894-3888

Privacy policy
About our handling of personal information